Frequently Asked Questions
Find answers to common questions about IOTA Wallet, from basic setup to advanced features. Can't find what you're looking for? Our community is here to help.
Browse by Category
Find answers organized by topic
What is IOTA Wallet?
IOTA Wallet is a desktop application that lets you manage IOTA tokens, send and receive transactions, and interact with the IOTA network.
Which platforms are supported?
The wallet runs on Windows, macOS, and Linux. It’s designed specifically for desktop environments — no mobile or web versions are available now.
Do I need to create an account to use the wallet?
No. IOTA Wallet is non-custodial. You control your own private keys and seed phrase; no registration or user account is required.
How do I get started?
Download the latest release from the official source, install it, and create or import a wallet. The setup process includes seed generation and backup instructions.
Is there a fee to send IOTA?
No — IOTA transactions are feeless. The only limitation is network throughput, not cost.
Does the wallet connect directly to the IOTA network?
Yes. It connects through trusted nodes or your own node configuration, ensuring direct interaction with the Tangle.
Can I manage multiple wallets or accounts?
Yes. The application supports multiple addresses and wallet files, allowing you to separate funds or test networks.
How do I update the wallet?
New versions are released periodically. Simply download the updated package from the official site and replace the existing installation — your wallet data remains intact.
How are my funds protected?
Your IOTA tokens are secured by your private keys, which never leave your device. The wallet uses local encryption to keep all sensitive data protected.
What happens if I lose my computer?
As long as you have your recovery phrase, you can restore your wallet on any device. Without it, your funds cannot be recovered.
Is my wallet connected to any central server?
No. The wallet communicates directly with the IOTA network through nodes, with no third-party intermediaries.
Does IOTA Wallet track personal data?
No personal data is collected or transmitted. All activity stays local and private on your device
Can I use hardware wallets?
Yes. Integration with supported hardware devices provides an additional layer of security for storing large amounts of IOTA.
What’s the best way to keep my wallet secure?
Keep your recovery phrase offline, install updates only from official sources, and never share your keys with anyone.
How do I send IOTA tokens?
Enter the recipient’s address, choose the amount, and confirm the transaction. The wallet broadcasts it directly to the IOTA network.
How long do transactions take?
Transactions usually confirm within seconds, depending on network activity and node synchronization speed.
Are there transaction fees?
No — IOTA is fully feeless. Transfers require no gas, miners, or commissions.
Can I cancel or reverse a transaction?
No — once a transaction is confirmed on the Tangle, it’s permanently recorded and cannot be modified or reversed.
How do I check transaction status?
You can view it in the wallet’s history or open it in an IOTA Explorer to track confirmation progress.
What happens if I send to the wrong address?
Transactions on the Tangle are irreversible. Always double-check the destination address before confirming.
Do I need to stay online during transactions?
Yes — the wallet must remain connected until the transaction is submitted and confirmed by the network.
What architecture does IOTA use?
IOTA runs on the Tangle, a Directed Acyclic Graph (DAG) structure that replaces traditional blockchain blocks. Each transaction confirms two previous ones, enabling parallel scalability.
What node does the wallet connect to?
By default, it uses official community nodes, but you can manually add your own or switch between trusted endpoints.
Does IOTA Wallet support test networks?
Yes. You can connect to Shimmer or custom devnets by changing the node settings in the configuration panel.
How does synchronization work?
The wallet syncs block data, balances, and recent transactions directly from connected nodes, without third-party caching.
What is the UTXO model in IOTA?
Since the Stardust upgrade, IOTA uses a UTXO-based accounting model, improving speed, multi-asset support, and parallel processing.
Does the wallet support smart contracts?
Yes, through the IOTA EVM layer. It allows interaction with Solidity-based dApps and external blockchain bridges.
Can I run a local node for the wallet?
Yes. Running your own node increases privacy, reduces latency, and ensures full control over data verification.
The wallet won’t start — what should I do?
Ensure you downloaded the correct version for your OS and verified the checksum. If the issue persists, reinstall the latest release.
My balance isn’t showing correctly.
Check your connection and re-sync the wallet. Sometimes the balance takes a few moments to update after network reconnection.
A transaction shows as pending.
This usually happens when the connected node is slow or out of sync. Try switching to another node or restarting the wallet.
I can’t connect to the network.
Verify your internet connection and node endpoint. If you use a custom node, ensure it’s running and accessible.
The wallet crashes during startup.
Delete temporary cache files and relaunch. If the issue remains, re-download the app from the official source.
The app says “node unreachable.”
That means your selected node is offline or blocked by a firewall. Choose a different public node or run your own.
My transaction disappeared from history.
Re-sync your wallet or clear the local cache. All confirmed transactions remain permanently recorded on the Tangle.
How can I report a bug or issue?
You can open a ticket or report it on the official GitHub repository with details about your OS and wallet version.
Helpful Resourcess
Quick links to the most useful wallet tools, docs, and tutorials.
Get the Wallet
Download the latest desktop version for Windows, macOS, or Linux.
Read the Docs
Access clear setup guides, configuration tips, and advanced wallet features.
Learn More
Explore simple explanations and practical examples of how IOTA Wallet works.
Can’t solve it alone?
Contact support for troubleshooting or connect with other users to learn from their experience.